Quick Reference
Quick reference guide for essential information on the Georgia nursing assistant certification exam
Credentia Registration and Scheduling Services
1025 Greenwood Blvd
Suite 401
Lake Mary, FL 32746
Hours of Operation (Eastern Time Zone)
Monday – Friday: 8:00 a.m. - 11:00 p.m.
Saturday: 8:00 a.m. - 5:00 p.m.
Sunday: 10:00 a.m. - 4:00 p.m.
888-204-6249
Create or Log into Your Credentia Account to:
- Change your current address and phone number.
- Submit Correction Form to update name, date of birth or social security number before your exam has been scheduled.
- Obtain and submit an Examination Testing Application.
- Check Testing Application status.
- Find test centers and availability.
- Schedule, reschedule or cancel an examination.
- View exam details such as examination type, scheduled time, date, and location.
- View Score report.
- Submit and review a Grievance application for completed examination.
- Submit an excused absence application.
Contact Customer Service to:
- Problem occurs when creating a Credentia Account.
- Did not receive activation link.
- Problem occurs when applying an assigned voucher code.
- Testing Application Issue.
- Received an error message when scheduling examination.
- Score report not viewable in Credentia account after 24 hours.
- Call 888-204-6249.
Alliant Health Solutions
Nurse Aide Program
P.O. Box 105753
Atlanta, GA 30348
(800) 414-4358 / (678) 527-3010 (Local)
Call for an application for eligibility routes E2, E3, E4, E5 or E6.
Hours of Operation: 8:00 a.m. – 5:00 p.m. (Eastern Time Zone)